Associate Manager Sales

Remote, USA
Full Time
Sales & Marketing
Posted on: October 29, 2022

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.  

Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.  

Sales enablement is a highly collaborative function that is an important driver towards Upwork’s growth and long-term success. As an Associate Manager - Sales Enablement, you’ll be responsible for the tools, processes, and programs that will help our growing sales team be more effective and contribute value to every customer interaction. You’ll increase marketing’s impact by making sure content resonates with customers and is shared with the right audience at the right time. We’re looking for someone who is a self-starter, is energized by cross-functional problem solving, and is motivated by data-driven results. This person will join the Enterprise Marketing team and work closely with our partners across Marketing and Sales. 

Your Responsibilities:

  • Own administration of sales enablement tools, Highspot and Vidyard, including maintaining and optimizing content through governance protocols and a role-based tool architecture.
  • Manage existing tool vendor relationships, including monthly meetings and roadmap recommendations.
  • Partner closely with Sales Training & Effectiveness team to ensure tool adoption is aligned with content and training programming.
  • Analyze content performance to inform & measure KPIs, determine areas of success and opportunities for improvement, and discover content gaps.
  • Manage content distribution and alignment through sales email sequences and templates.
  • Improve and identify new sales enablement initiatives, including metrics to measure program efficiency and success.

What it takes to catch our eye:

  • 2+ years of sales or marketing experience, preferably at a B2B company
  • Strong written and verbal communication skills.
  • Detail-oriented ness and excellent organizational skills
  • Results-oriented with strong critical & analytical thinking abilities
  • Enjoys forming relationships and working collaboratively across multiple teams and departments.
  • Ability to work and thrive in a diverse, constantly evolving environment!
  • Experience in a training, enablement, or operational support role for a customer-facing team like sales or customer support.
  • Strong work ethic—willing to roll up sleeves and chip in, regardless of the task
  • A natural problem solver -- curious about how things work and how to make them better.
  • Thrives working independently and balancing multiple projects simultaneously.
  • Analytical attitude - comfortable using data and insights to inform priorities
  • Previous experience with Outreach.io, Highspot, Vidyard, Postal.iO and Google Suite a plus! 

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

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Associate Manager Sales

Upwork

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