Business Systems Associate

Remote, USA
Full Time
Business & Management
Posted on: September 05, 2022

Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 1 million underemployed workers in local markets across the United States, within minutes. Wonolo recently raised $140M in growth funding which will continue to help us empower the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks.

We are looking for a Business Systems Associate to join our Business Systems & Tools team. This is a unique opportunity to build something from an early stage. In this role, you will partner closely with the Sr. Manager of Business Systems & Tools and work cross-functionally to support Wonolo’s growing business architecture. Our stakeholders include Product, Sales, Account Management, Support, Finance, and Marketing. You will be instrumental in creating new features and organization on our platform.

Our Business Systems and Tools team ensures all customer-facing teams in charge of acquisition and growth have adequate support to drive the largest possible impact. The main focus area for this team is creating systems to uplevel operations throughout the organization. You will play a key role in facilitating the system foundations through innovation, integration, and automation. You will be the main point of contact for many of our internal stakeholders and ensure that projects are completed on time.

We welcome qualified candidates located anywhere in the United States and Canada #LI-Remote.

What you'll do:

  • Manage and enhance stakeholder relationship processes
  • Create and manage intake systems
  • Work with Business Systems & Tools members to facilitate projects
  • Uplevel our tool stack through directed evaluations
  • Keep Business Systems & Tools on track for projects and deliverables
  • Determine areas of improvement and prioritization for tool development
  • Be a resource for Business Systems & Tools tools management backup

Who you are:

  • 2-5 years of experience delivering enterprise software solutions
  • Highly capable in scrum and/or project management
  • 1+ Salesforce certifications
  • Solid understanding and knowledge of a Go to Market technology stack
  • Action-oriented. Experience with loading and managing sprint deliverables
  • Desire to work independently in a fast-paced high-growth team environment
  • An excellent communicator. Strong presentation, technical writing, analytical, and communication skills
  • You demonstrate a commitment towards advancing representation and inclusion
  • If you have read up to this point, we hope you are excited about this opportunity to work at Wonolo! Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.

Nice to haves:

  • Experience working with product, engineering or other technical teams
  • Experience with Apex, HTML, SOQL, JavaScript
  • Experience with project management tools such as Asana
  • CLM implementation experience
  • Technical Documentation experience

Benefits and perks:

  • The opportunity for growth in a mission-driven and well-funded start-up
  • Meaningful equity and company bonus
  • We pay 100% of the medical/dental/vision insurance premiums for you
  • Generous parental leave plan
  • Cell phone reimbursement and company laptop
  • Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo
  • Retirement plans as well as life and disability insurance
  • We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the U.S. or Canada (no more commutes!)
  • Team outings, happy hours, company off-sites, and more!

About Wonolo:

Wonolo is a two-sided job marketplace that serves over 1 million front-line workers, providing them access to flexible and consistent job opportunities across the United States within minutes, at companies such as Peloton, Coca-Cola, Neiman Marcus, Papa John's, and thousands more.

We are a remote-first company with 200+ full-time employees, and quickly scaling our team within the United States, Canada, and Latin America. We are well funded and backed by leading investors including Sequoia Capital, Bain Capital, and Leeds Illuminate, among others.

Learn more about us:

Wonolo raises $140M to continue supporting over 1 million laborers and front-line workers

Wonolo is one of Glassdoor's best tech companies to work for in 2021

Why G2 Venture Partners Invested in Wonolo

Yong Kim (CEO) on why he's passionate about empowering the in-demand workforce

Wonolo is a Great Place to Work-Certified company for delivering a consistently high-trust experience for all employees. We value representation and are committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees.

Inc. Magazine's Best Workplaces 2022 (Medium to Large)

#24 in Glassdoor's Best Places to Work 2021 (Small and Medium)

#12 in Fortune's Best Workplaces in the Bay Area 2021 (Small and Medium)

Commitment to Diversity, Inclusion, Equity, and Belonging

Wonolo welcomes you as you and celebrates our collective diversity. We work to serve the underserved, and we are built on the strength of our entire community. We are especially interested in candidates who represent different cultures, perspectives, and backgrounds as these empower our team to come together to make the best decisions and the biggest impact.

Wonolo is an equal opportunity employer. We work to ensure all people feel supported, empowered, and connected at work. A big part of this effort is through our support for members and allies of Employee Resource Groups such as Whammies of Color and Allies at Wonolo (WoCAW), Women of Wonolo (WoW), Parents of Wonolo (PoW), and People Out at Wonolo and Allies (POWA). Individuals seeking to work at or with Wonolo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

Wonolo Privacy Statement

By providing your personal information and/or submitting your application, you agree that Wonolo may use your personal information for the purposes of carrying out its recruitment and hiring process, which may include, but not limited to, reviewing your qualifications, verifying your information, communicating with you about the recruitment process, and retaining your personal data as otherwise needed for recruitment-related activities.

Information you provide Wonolo as part of the recruitment process is accessible only to those Wonolo employees and other third-party service providers involved with Wonolo's recruitment, interview, and onboarding process. Wonolo does not disclose your personal information to any third party in a manner that would be considered a sale under applicable laws. By providing your personal information as an applicant for this position or any other position at Wonolo, you agree that your personal data may be transferred and/or disclosed to Wonolo's third-party providers. This may include transfers to servers and databases outside the country where you provided Wonolo with your personal data.

This position is not open to applicants residing in or otherwise based in the State of Colorado or New York City. The work location is flexible if approved by the Company, except that the position may not be performed remotely from within the State of Colorado or New York City.

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Business Systems Associate

Wonolo

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