Commercial Customer Account Executive

Remote, USA
Full Time
Customer Service
Posted on: October 18, 2022

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform™ empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#14), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.

As a Commercial Customer Account Executive, you'll fill a key role in growing our current customer base by working on expansion, upsell, and renewal deals.


  • Hunt and close Gong Forecast opportunities within our current account base.
  • Demonstrate an ability to multithread and access C-level executives 
  • Manage a book of business with ~200 accounts
  • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
  • Develop and leverage client relationships to expand the usage of Gong within new teams and departments
  • Assist with renewal discussions for current customers.


  • 1+ years of closing experience
  • Deep experience hunting new business
  • Upsell/Cross-Sell Experience is a plus but not required
  • Previous SaaS and enterprise software experience
  • Excellent verbal and written communication skills


  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • For most plans, Gong pays 100% of the premiums for employees and 50% of premiums for dependents. 
  • 401K program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment
  • Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.


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Commercial Customer Account Executive

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