Digital Product Manager II

Remote, Remote
Full Time
Product
Posted on: November 01, 2022

Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

Position Purpose

The Digital Product Manager works in partnership with leaders from digital engineering, marketing, and other business stakeholders to define the product strategy and roadmap for strategic pillars of SleepNumber.com’s digital experience and leads a cross-functional team in its execution against this strategy.

This position plays a critical role in building a foundation of technical excellence that provides a world class experience for our customers, business users, and digital engineering teams through the tools, features, and capabilities enabled through our ecommerce platform and digital ecosystem.

This role also serves as Product Owner and is responsible for prioritizing and guiding the team’s work to deliver the maximum value possible to our customers, business users, and organizational stakeholders.

Primary Responsibilities

  • Partner with engineering, user experience, and business stakeholders to define the vision and roadmap for SleepNumber.com’s digital leads experience.
  • Develop and execute strategies that bring this vision and roadmap to life.
  • Gain a deep understanding of our internal and external customer needs to advance the digital platform.
  • Serve as Technical Product Manager for all enterprise integration work, developing and executing the roadmap to strategically advance the customer experience across Sleep Number.
  • Conduct opportunity assessments and business case analysis for potential investments in the digital platform. Prioritize and manage the backlog of these investments based on customer and business value.
  • Track and manage the performance, usage, and impact of new capabilities and investments against forecasts and expectations.
  • Identify and drive actions to optimize user experience through a/b testing and user experience studies.
  • Serve as the subject matter expert for the product roadmap, feature enhancements and digital capabilities and ensure that other teams and business users are getting the maximum value possible from the digital platform.
  • Serve as Product Owner for the Scrum team supporting the digital product roadmap. Actively participate in Scrum ceremonies including daily stand-ups, backlog refinement, sprint planning, sprint reviews, and retrospectives.
  • Advocate and evangelize the product roadmap within the Digital team, amongst cross-functional stakeholders and leadership to ensure transparency, awareness, and buy-in of roadmap priorities

Position Requirements

  • 3-5 years experience in digital experiences, product management, ecommerce, or software development / operations
  • Agile Methodology/Scrum Process & associated workflow platforms (i.e. Jira, Confluence, AHA!)
  • Proficiency with Microsoft Office Applications (i.e. Word, Excel, Outlook, Project)
  • Experience with digital analytics & reporting tools (Omniture/Adobe, Google Analytics, New Relic, etc).
  • Customer, business, and analytic skills
  • Passion for digital product experiences
  • Technical savvy with ability to engage equally well in both the technical details and business/customer needs
  • Customer empathy for target market
  • Understanding of new technology and how it might be applied to solve relevant problems
  • Focus and prioritization that ensures the work and efforts of the team is consistently aligned to business and customer needs
  • #LI-REMOTE

Wellbeing

Our company's purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:

  • Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.
  • Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.
  • Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.
  • Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.
  • Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.
  • Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

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Digital Product Manager II

Sleep Number

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