Director of Community(FRANCE)

Remote, France
Full Time
Sales & Marketing
Posted on: September 01, 2022

Remote job description

Gtmhub is seeking an incredible Director of Community with a minimum of 5+ years B2B experience to develop and grow a highly engaged community of practice that ultimately drives brand strength and preference for our products.

This is a remote position - you can join our team from anywhere in the world with a reliable internet connection.

About Gtmhub

We believe that everyone deserves to work in an environment where there is consistent alignment between mission and activity; where transparency breeds trust; where accountability reigns; and where focus results in positive outcomes. That's why we have built the world's best business orchestration platform, powered by the proven OKR methodology, so our clients (and we!) can achieve the missions that matter.

We are honored to support over 500,000 users across 75 countries and 1,000+ organizations including Red Hat, Adobe, Societe Generale, and TomTom. We've raised over $160 million in funding, including our most recent Series C led by Index Ventures, and our team of 300+ is growing fast.

The Role

As Director of Community, you will be responsible for developing and executing a community strategy designed to drive growth, foster ongoing engagement, and create unmissable member experiences.

You'll connect directly with our community, produce exclusive member events and participate in advocacy engagement activities. Most importantly, you'll build relationships among our existing community members, provide support, and engage new ones.

The ideal candidate demonstrates strong leadership, relationship building, advocacy and communication skills. They drive our operational strategy, define the governance of our community program, and promote a community mindset across the business.

Key Responsibilities

  • Setting the overarching strategy for our community, including member forums and events (virtual and in-person)
  • Hiring, mentoring, managing, and developing a team to help with day-to-day operations
  • Overseeing the purchase and management of the technologies necessary to effectively run a large, active community
  • Curating a compelling calendar of member events and experiences
  • Shaping the event content focus, format and cadence, ensuring we deliver great experiences and ongoing engagement
  • Conceptualising and executing new member initiatives (e.g., podcasts, webinar series, workshops and roundtables)
  • Sourcing and securing speakers, ambassadors and moderators and empowering them to lead events and initiatives with our community
  • Hosting events, webinars and workshops as required (virtual and in-person)
  • Working closely with marketing, customer success, partnerships, and sales to maximize membership growth, attendance, and engagement
  • Contributing to content-led promotion, including video and social media
  • Responding to community conversations, addressing escalations, introducing and engaging with new members, and sparking discussions
  • Be the voice of the community, leveraging new ideas and initiatives based on the feedback and trends you uncover
  • Internally champion with community, ensuring that executives and other stakeholders understand the value of the community, are getting the information they need, and that the community is aligned with business priorities
  • Cross-collaboration with content, marketing, customer success, partnerships, and sales to ensure we're leveraging our community to meet team and organization wide goals
  • Staying up to date with community-led trends, bringing them forward, and continually contributing to and help shaping the community roadmap
  • Highly organised - you'll be juggling several ongoing projects week in, week out
  • Accountable - comfortable owning your own workload and confident holding other people accountable to their deadlines
  • Strong communicator - from your colleagues to customers to our speakers and ambassadors, you'll be working very closely with lots of people
  • Team player - we need everyone in the org to be rallied around the same goals and helping each other out to achieve them
  • Creative problem-solver - we're looking for someone who can think on their feet, solve problems, and identify opportunities
  • Proactive - we don't wait for things to happen; we make them happen
  • Creative - to be the best community, we need to continually experiment with new ideas so we can achieve truly different results
  • Data-inspired - use data to measure results and inform decision making
  • 5+ years of experience building and growing B2B communities, managing social communities, or designing and producing events
  • Team management experience is preferred
  • Experience with Software-as-a-Service offerings a plus

Requirements

  • Highly organised - you'll be juggling several ongoing projects week in, week out
  • Accountable - comfortable owning your own workload and confident holding other people accountable to their deadlines
  • Strong communicator - from your colleagues to customers to our speakers and ambassadors, you'll be working very closely with lots of people
  • Team player - we need everyone in the org to be rallied around the same goals and helping each other out to achieve them
  • Creative problem-solver - we're looking for someone who can think on their feet, solve problems, and identify opportunities
  • Proactive - we don't wait for things to happen; we make them happen
  • Creative - to be the best community, we need to continually experiment with new ideas so we can achieve truly different results
  • Data-inspired - use data to measure results and inform decision making
  • 3 years+ of experience building and growing B2B communities, managing social communities, or designing and producing events
  • Team management experience is preferred
  • Experience with Software-as-a-Service offerings a plus

Compensation and Benefits

What's in it for you:

  • Competitive base salary (salary range of 100k EUR - 125K EUR DOE)
  • Quarterly bonus evaluation (up to 25%)
  • Generous PTO, generous company holidays + sick leave
  • Flexible work hours and a remote-friendly environment
  • Stock option opportunities
  • WeWork membership (should you wish to use it)
  • Access to 5,000+ Udemy courses for ongoing learning and development
  • Mac or PC of your choice and the essential equipment you need to work remotely
  • Meaningful and challenging work in a global scaleup and category leader
  • Uniquely transparent and casual environment
  • The opportunity to work with smart, driven, and caring colleagues
  • The ability to grow your talents and career!
  • Sound like a good fit? We'd love to see your application.

Gtmhub is a global company with employees and clients from all over the world. We celebrate radical collaboration and creativity. We believe that genuinely inspired people bring about the most impact toward positive change. As a remote-friendly employer, we respect and value your individual autonomy, lifestyle, unique perspective, background, time zone, and experiences, because we know that these things enrich our culture and help actively create a place we feel safe in.

Gtmhub works to get 1% better every day so we can all feel proud to be here. As a rapidly growing enterprise and international community, we are committed to equal employment and do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other basis protected under applicable law.

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Director of Community(FRANCE)

Gtmhub

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