Lead Technical Consultant

Remote, Remote
Full Time
Customer Service
Posted on: October 05, 2022

Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Government ExperienceCloud. Granicus works with more than 5,500 government organizations and connects more than 300 million people in the largest Citizen Subscriber Network of its kind.

This Lead Implementation Consultant role lives within the customer engagement arm of the Granicus govService product family and is a key member of the Digital Services Implementation Services (IS) team. This team helps customers (government agencies) transform the citizen experience.

As a Lead Implementation Consultant, you’ll be an expert in the Digital Services product suite, and a key partner in the successful rollout of projects across the United States. This role is the perfect combination of a business analyst with strong technical aptitude, and project management with a passion for helping customers reach their strategic objectives. Your role starts at project kick-off with discovery, and requirements gathering right through to training – where customers are both enabled and encouraged to utilize the system to its fullest potential. You’ll help customers update their processes – often weighing options that challenge the status quo. You are highly consultative, a trusted advisor. As a Lead you will also be responsible to help coach and upskill the technical team

NOTE: Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.

(Colorado only*) Minimum salary range between $79,000 - $89,000 + bonus + benefits..

  • Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

Come learn more about working at Granicus on our website: https://granicus.com/careers/

  • starting rate may vary by experience and/or location

Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

  • Flexible Time Off
  • Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
  • 401(k) plan with matching contribution
  • Tuition & Training Reimbursement
  • Paid Parental Leave
  • Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
  • Group legal coverage
  • Transit and/or parking supplement for office-based employees
  • Free snacks and drinks in our offices
  • And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

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Lead Technical Consultant

Granicus

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