Sales Enablement Manager

Remote, USA
Full Time
Sales & Marketing
Posted on: September 13, 2022

Company Description

NOTE: This position is 100% remote in the US, reporting to Sales Leadership. 

WHO ARE WE?

Cloud Academy is a hyper-growth upskilling and reskilling SaaS company, focused on enabling enterprise customers to have full transparency and control over their tech workforce skills readiness. In a rapidly changing cloud technical landscape where there is an increasing tech skills gap in the market, combined with the difficulty organizations are facing to retain tech talent and the demands for numerous technical certifications, companies need the ability to manage these skills at scale more than ever. We help over 1000 customers visualize, assess, transform and measure their teams’ tech skills readiness through a unique Skills Intelligence Platform, powered by world class cloud training content. Companies like Warner Media, Deloitte, JP Morgan Chase and Walmart trust Cloud Academy with their technical cloud skills readiness at scale, so they can achieve their cloud business goals.   

We are a global team, with colleagues in over 14 countries worldwide. We are a diverse team that is innovative, collaborative, pragmatic and passionate about making an impact. We thrive on a common vision, we obsess about our customers and learners, and we take pride in the quality of our work. Most importantly, we know that individually we are only as good as our teams are, and we always have each others’ backs.  

We are seeking driven, highly competent, and creative team players to join us on the next phase of our growth story, as we scale our winning products to help even more customers and learners. 

Job Description

We are looking for an energetic and enthusiastic Sales Enablement Leader to add to our growing Sales team. The ideal candidate will have a desire to build Sales Enablement processes, coach salespeople on our platform and content while effectively and passionately positioning them to our customers. You should be well organized and ready to come in and write sales playbooks, lead training sessions and incorporate all platform/product positioning of our sales tools and overall sales strategy.

The purpose of this position and the specific value it brings to Cloud Academy is to positively impact performance and business results through effective enablement and sales training as a crucial component of successful business and growth strategy and goal accomplishment. 

Responsibilities:

  • Coordinate between Sales, Content and Product Marketing to develop communications and training materials to arm Account Executives and Business Development Reps with information they need to be successful during each step of the sales cycle
  • Conduct Onboarding and Certification workshops for new and existing Account Executives and Business Development Reps to certify and continue to upskill their readiness in our value messaging, product knowledge, and internal sales tools
  • Coordinate, design, and deliver learning programs in a variety of modalities, including e-learning and virtual instructor-led training sessions on a variety of topics including sales methodologies, company solutions, and the effective use of sales support tools and software
  • Develop a best-in-class sales playbook which will incorporate a certification process requiring all sales personnel to be able to effectively and passionately provide demo’s of the Cloud Academy platform, that incorporates all core value propositions to prospects/customers both in person and on conference calls
  • Conduct ongoing reviews of sales calls (live and through call recordings) to provide written feedback and conduct live coaching sessions as needed
  • Work with the Sales Engineering team to Develop a process to “re-certify” all sales personnel every 6 months on the presentation of the Cloud Academy Demo and sales deck
  • Utilize SFDC, Outreach and Gong reporting to provide analysis on our sales process and implement changes to increase overall sales velocity and impact
  • Provide input on strategy based on knowledge of industry and technology trends as well as crucial discovery gained from customers

Qualifications

  • 3-5 years experience in sales enablement in a Saas or similar Tech-focused environment
  • Experience building and leading Sales Enablement processes from the ground up as well as training and coaching salespeople on best practices and areas of improvement/opportunity
  • Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
  • Excellent working knowledge of Salesforce.com and Outreach (call recording system a plus)
  • Strong attention to detail and excellent problem-solving skills
  • Ability to influence without authority
  • Outstanding project management skills
  • Strong business analysis and functional experience with quantitative and analytical skills
  • Strong presentation (Google Slides/PowerPoint) and spreadsheet (Google Sheets/Excel) skills
  • Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions
  • Track record of realizing continuous improvement
  • Previous experience working as sales representative in a quota carrying role strongly preferred

About our ideal candidate:

  • You have experience building the sales enablement function for your organization from the ground up 
  • You work in a SaaS/tech environment and understand the buying life cycle for IT decision makers
  • Your team loves working with you because they trust you and clearly understand you care about their success. You take the time to coach them on effectively positioning our solution and continually work with them to refine their skills through training and certification sessions
  • You motivate others. You communicate clearly. You inspire your coworkers through leading by example
  • You identify problems and are decisive about communicating the problem with the larger team, ensuring the problems are corrected early
  • You are passionate about your product. You take the time to work with the product team to wholly understand the vision and rationale behind what we are building
  • You understand that continuous self-improvement is part of life, and you are willing to accept areas where you could be better
  • You are willing to put in the work to improve yourself and those around you
  • You want a career; not a job. You conduct yourself as though you are running your own business, providing the same amount of care and dedication as though you own the company

Additional Information

Benefits

  • Competitive salary with a bonus plan
  • 401(k) with a Company match
  • Full benefits, including medical, dental, and vision with Aetna
  • Four weeks of paid vacation per year (that increases to five weeks after two years with the company!)

We value diversity and are an equal opportunity employer at Cloud Academy. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Sales Enablement Manager

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