Senior Digital Product Manager

Remote, Remote
Full Time
Product
Posted on: September 19, 2022

Job Description:

At Build with Ferguson, creative thinking and collaboration are the keys to our success, and we're looking for individuals who want to grow with us. The Build with Ferguson team is committed to helping our customers make every project a success. Our mission is to simplify home improvement by providing a best-in-class shopping experience, the best selection of products from top brands, and exceptional customer service. Build with Ferguson has access to the strongest distribution network in America, so we can get you what you need, when you need it.

As a Senior Digital Product Manager, you will focus on an area of the company digital experience helping to shape the product strategy, vision, and roadmap. Your role is positioned at the crossroads of technology and business across a particular area. You will specifically be responsible for building and maintaining a Product analytics roadmap, supporting A/B testing strategy, and working with vital team members across the analytics landscape. You will be a digital partner, relentlessly building and advocating for the customer while simultaneously listening and negotiating with business partners across the company. You will help craft a rich product portfolio and design a truly agile roadmap for execution of our company's vision.

Responsibilities:

  • Define your product's vision and strategy.
  • Communicate clearly to business leaders on the changes, how they are affected, and how these changes are aligned with the company's overall goals.
  • Discover customers' needs and desires by specifying the research needed to obtain market information.
  • Assesses market competition by comparing the company's product to competitors' products. Connect with third party vendors on strategy and solutions
  • Provide information for management by preparing short-term and long-term product impact/usage forecasts, special reports and analysis, answering questions and requests.
  • Use data to identify and prioritize opportunities to improve operational efficiency across the business.
  • Collaborate closely with the business, sales, marketing/content and merchandising teams to define, document and prioritize requirements, ensuring business and customer needs are met and exceeded.
  • Communicate roadmap priorities and strategic alignment to leadership and management
  • Lead and communicate a detailed roadmap for your product.
  • Work closely with Project Management to make sure product is on time and scoped properly.
  • Work closely with design and engineering leads in an agile development process.
  • Monitor daily, weekly, monthly health through analytics and user feedback sessions.
  • Improve the quality and efficiency of prioritization and execution of tasks.
  • Use qualitative and quantitative research to define OKR’s, measure and define KPI’s, and prioritize your roadmap
  • Lead, conduct, and participate in AB Testing & User Testing solutions to define and measure outcomes
  • Create and maintain a work environment that promotes client service, collaboration, performance feedback, individual recognition, and mutual respect.
  • Mentor other Product Managers in Product Management standard processes, organizational methods, and strategy alignment
  • Perform all other job-related duties as requested

Qualifications:

  • 3+ years Product Management experience, eCommerce experience preferred
  • Expert knowledge and experience with a Web Analytics platform – Google Analytics preferred
  • Expert understanding of Jira and Roadmapping tools
  • Customer centered approach to sophisticated business/user problems
  • Strong performance mentality to drive outcomes and results
  • Self-motivated with the ability to inspire and motivate a cross-functional team
  • Strong A/B testing analysis and experience
  • Wealth of experience gaining alignment and prioritization amongst internal partners, external partners, development teams, analysts, and others
  • Authority in agile product development methodologies
  • Expert understanding of our customers, company, industry, and technology stack. Relevant demonstrated ability is a plus
  • Adaptable and proactively able to move with change while maintaining a positive attitude
  • Outcome-focused roadmap execution
  • Strong communication and leadership experience

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Problem solving – When something is broken, you can assess the situation and fix it quickly and efficiently.
  • Social skills – you play nice with others: you confidently give ideas, and can disagree collaboratively
  • Oral communication – you can collaborate with others to exchange information, ask constructive questions, and explain your amazing ideas
  • Written communication – you can effectively edit your work for spelling and grammar, and are able to present information in a way that is easy to read and understand
  • Planning / organizing – you know what should be at the top of your to-do list and how to get through it in a timely manner. You can target the right problem to solve at the right time.
  • Quality control – you know how to check your work. You are thorough, your work is high quality, and you know how to collaborate cross-team to reduce risk
  • Adaptability – you welcome change and thrive on it.
  • Dependability—you get to work on time, get your work done, and are always open to give and receive feedback

Build with Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Build with Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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Senior Digital Product Manager

Ferguson

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