Technical Program Manager

Remote, USA
Full Time
Product
Posted on: September 07, 2022

About Datadog:

We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale-trillions of data points per day-providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

The team:

Technical Program Managers (TPMs) are responsible for our most crucial and thought provoking projects that span teams, products, and organizations. We are highly-technical, organized, and deliver projects across ambiguous ownership lines. Specific opportunities across Security/Privacy/Compliance, Build Tools, Disaster Recovery, and Data Engineering.

The opportunity:

We anticipate massive growth in both people and product over the next few years. When we need to update our platform to work with new infrastructure or implement new system-wide capabilities, our TPMs lead the effort. Where our Product and Engineering organization focus on delivering new product functionality, our TPMs uplevel our entire platform by coordinating/leading the efforts of many and directing them towards a focused outcome.

You will:

  • Deeply engage with business and technical requirements
  • Discover technical and business dependencies
  • Decompose projects into completable parts
  • Work with engineering teams to plan and deliver
  • Improve processes, identify systemic problems, and recommend solutions
  • Manage cross-organization integration and migration efforts
  • Work with teams across the organization-engineering, sales, marketing and executive teams-to keep them aware of timelines and capabilities

Requirements:

  • Degree in Computer Science, Computer Engineering, other engineering disciplines, Information Systems, or equivalent work experience
  • At least 2 years experience as program/project manager in a highly technical environment
  • Demonstrated quantitative reasoning, problem solving, creativity and strategic skills
  • Experience managing projects spanning multiple disciplines, stakeholders, and technologies

Bonus points:

  • You have Technical Program Management experience at a growing SaaS company with strong track record in managing complex cross-functional projects
  • Hands-on and technically savvy, you have experience helping teams launch applications into a complex production environment
  • Demonstrated ability to work collaboratively across the organization; strong technical and leadership skills, experience building and fostering strong working relationships
  • Experience influencing without direct authority at senior levels of internal and external organizations; strong people and negotiation skills
  • Solid communication skills, attention to detail, strong presentation skills
  • Business acumen; ability to assess problems and implement suitable solutions keeping technology and customers in perspective
  • You take a data driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting data, and driving stakeholder buy-in.

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