Technical Writer

Remote, USA
Full Time
Posted on: September 07, 2022

Location Details...

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Join our team...

We’re looking for a software platform Technical Writer to provide company-wide assistance to our employees. You will be a member of our Technology Organization and work directly with our Data Platform team to produce high-quality technical documentation, training materials, and standards approved by the Data Governance Council. You will have the opportunity to work with technical engineering partners to write tutorials, how-to guides, explanations, and reference materials. We are looking for a teammate who has more than writing skills — we’re looking for a teammate who acts out of compassion, considers feedback a gift, and always focuses on doing what’s best for our employees.

What you'll get to do...

  • Prepare, review, and produce technical documentation, including but not limited to, software and systems architecture, systems capabilities, database structures, communication and connectivity, security, APIs, training tutorials, standards and best practices, presentation, PPTs and engineering blogs.
  • Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
  • Learn complex concepts and communicate information with ease and clarity for internal employees and the external technical community.
  • Use visual models and tools to clearly communicate workflows, communications, relations, and system operations.
  • Assist anyone that needs help understanding how the different platforms work, are built, and interact with each other.
  • Present technical information when needed, by providing training or walkthrough of technical aspects of the systems.

Your experience should include...

  • Bachelor’s Degree, in an English discipline or a technical field like Computer Science, Software Engineering, Computer Engineering
  • 2+ years of experience in Software Development; working with engineers in an agile environment
  • 2+ years of experience in Technical Writing of software documentation
  • Excellent written skills in English
  • Strong verbal communication skills in English
  • Ability to grasp complex technical concepts and make them easily understandable in text and pictures
  • Superb attention to detail skills
  • Excellent teamwork and collaboration skills; ability to implement feedback, give constructive feedback, and positively contribute in a collaborative environment
  • Experience presenting technical information

We've got your back... Enjoy our many benefits (My Wallet), which may vary depending on role and tenure, including paid time off, 401k, bonus eligibility, equity grants and parental leave. Join one of our employee resource groups (Culture). Once approved, continue to have a side hustle if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Job ID R017370

GoDaddy's compensation is local to where you are and may vary based on an individual's qualifications at the time of the offer. The anticipated annual base salary ranges for select locations are listed below:

  • Seattle, New York City - $65000.00 to $81500.00
  • Colorado, Washington State - $56000.00 to $70000.00

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Technical Writer


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